Frequently Asked Questions

Everything you need to know about shopping with Modern Citizen.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I determine my size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.

Are your materials sustainably sourced?

We are committed to conscious manufacturing. We prioritize natural fibers, recycled synthetics, and working with factories that adhere to fair labor standards and environmental certifications.