Returns & Exchanges

At Modern Citizen, we strive to ensure you are completely satisfied with your purchase. If you are not perfectly happy with your order, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Your Method

Select whether you would like a refund to your original payment method, an exchange for a different size, or a store credit with a bonus incentive.

3

Prepare the Package

Print the prepaid shipping label provided and securely pack your items in the original packaging, ensuring all tags remain attached.

4

Drop Off and Track

Drop your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing